Someone watching your building around the clock
An alarm that sounds in an empty building at 2 a.m. only helps if the signal leaves the building. We provide 24-hour monitoring for fire alarm and sprinkler systems, and for the other systems that can put a property at risk, from intrusion and carbon monoxide to elevator emergency phones, failing equipment, and flooding.
The alarm is only half the job. The signal has to reach someone.
Most commercial fire alarm systems are required to send alarm, supervisory, and trouble signals off-site so help is dispatched whether or not anyone is in the building. The same idea protects property from slower threats: a boiler that shuts down on a January night, a freezer that warms up over a weekend, or water spreading across a basement floor.
We connect your systems to 24-hour monitoring and keep that connection healthy, as a licensed Massachusetts fire alarm systems contractor (20072-FA-C1). Because we also install, inspect, and service fire alarm and sprinkler systems, the company setting up your monitoring is the same one that tests it and fixes it when a signal stops coming through.
- Alarm, supervisory, and trouble signals sent off-site 24 hours a day
- One contractor for the system, the monitoring connection, and the repairs
- Monitoring verified during every fire alarm inspection we perform
Systems we can monitor 24 hours a day
Life safety comes first, but the same connection can watch the conditions that cost a building owner the most when nobody notices them.
Fire Alarm Systems
Alarm, supervisory, and trouble signals from your fire alarm control panel, so a fire is reported even in an empty building.
Sprinkler Systems
Waterflow and valve tamper signals, so an activated head or a closed control valve does not go unnoticed.
Intrusion Systems
Burglar alarm signals from doors, windows, and motion sensors, paired with our integrated security systems.
See integrated securityCarbon Monoxide Systems
CO detection signals monitored so a dangerous level is acted on, not just sounded locally.
Elevator Emergency Phones
Monitoring for elevator emergency phones, so a call from a stuck car is answered around the clock.
Building Utilities
Equipment failure and building hazard signals, such as a boiler, pump, or generator that has shut down or gone into fault.
Environmental Conditions
Flammable gas, flooding, temperature, and humidity sensors that warn you before a leak, freeze, or spoiled inventory becomes a loss.
Cloud Services
Cloud-based access control, video surveillance, and intercom systems. Check camera views, manage card access, see system status, and get phone app alerts from anywhere.
What owners ask about monitoring
The questions that come up most when a building is connected to monitoring.
Does my fire alarm system need to be monitored?
Most commercial and large residential fire alarm systems are required to be monitored off-site. The requirement depends on the building, the occupancy, and the local fire department, and we can tell you what applies to yours.
Can you take over monitoring for a system someone else installed?
Yes. We can connect an existing system to 24-hour monitoring, confirm that its signals come through correctly, and service it going forward.
Can you monitor more than the fire alarm?
Yes. Along with fire alarm and sprinkler systems, we monitor intrusion systems, carbon monoxide, elevator emergency phones, building equipment, and environmental conditions such as flooding, temperature, humidity, and flammable gas.
What happens to monitoring during an inspection?
We place the system on test before an inspection so testing does not dispatch the fire department, then confirm signals reach the monitoring station. See our fire alarm inspections page for the full process.
Want your building watched around the clock?
Tell us which systems you have and what you want watched, and we will put together a monitoring plan for the building.